The barriers to enter the iPod, iPhone and iPad repair marketplace are remarkably low.
This low hurdle increases the likelihood that individuals or businesses can enter the market
and provide anything from poor customer service all the way to conducting fraudulent activities.
Established, legitimate iPod, iPhone and iPad repair companies that have been in business for years and
have consistently provided first-rate products and services have recognized the potential harm such
entities may have on our industry, and as a result formed Repair-Consortium.org in August 2009.
The main objectives of Repair-Consortium.org are as follows:
- Promote and demonstrate Integrity, Honesty, Responsiveness, Accessibility, Quality, and Privacy to every potential, existing, and former customer
- Ensure existing Members meet the REQUIREMENTS listed below on an annual basis for continued Repair-Consortium.org inclusion
- Evaluate new Applicants to see if they meet the REQUIREMENTS listed above and vote on inclusion into Repair-Consortium.org
- Identify and recognize top-tier Suppliers of parts and services
- Repair-Consortium.org does not conspire to fix prices of products and/or services
- Repair-Consortium.org does not intentionally exclude competitors from membership
- Repair-Consortium.org does not conspire to negotiate discounted rates of products and/or services from suppliers
Members of the Repair-Consortium.org must be able to demonstrate that they meet the following requirements:
- Annual gross sales exceeding $500,000.00
- Accredited member with the Better Business Bureau and/or Chamber of Commerce
- Five or more salaried employees and/or contract employees
- Does not run pay-per-click advertising campaigns using the business or website name of Repair-Consortium.org Members
- Able to service both online customers with encrypted shopping cart and walk-in customers with accessible, physical storefront
Participants in Repair-Consortium.org may have one of the following designations:
February, 2010: New Third Member Makes Formal Announcement and Joins Repair-Consortium.org
September, 2009: Founding Online Repair Company 2 Makes Formal Announcement to Launch Repair-Consortium.org
September, 2009: Founding Online Repair Company 1 Makes Formal Announcement to Launch Repair-Consortium.org
August, 2009: Plans to Launch New Repair-Consortium Organization Announced
